Systems Administrator

Location: New York, New York (On-Site)

Who are we?

Port 51 Lending is a growing SBA 7(a) non-bank lender serving all communities throughout the United States.  

About the Role

We are seeking a skilled Systems Administrator to manage and support our IT infrastructure, ensuring seamless operations across cloud platforms, software applications, and employee IT needs. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proactive approach to IT administration and support.

Key Responsibilities

Systems Administration & IT Infrastructure

• Manage and maintain proprietary & third-party applications using modern microservice-based architectures in our AWS environment.
• Administer the firm’s Google Workspace account, including user and group management, shared resource management, configuration and support.
• Oversee third-party software licenses, ensuring compliance and cost efficiency.
• Implement and maintain IT security policies, including annual technology training (e.g., phishing awareness, business process continuity). 
• Monitor system performance and troubleshoot issues to ensure reliability and security.

Onboarding & IT Support

• Oversee hardware management, including procurement, setup, and maintenance of company devices such as laptops, monitors, etc.
• Manage systems access for employees, ensuring proper permissions and security measures.
• Conduct new hire IT orientation, providing guidance on systems, software, and security best practices.
• Lead IT support/help desk operations, responding to and resolving technical issues efficiently.

Programming & Automation

• Use Python to automate routine administrative tasks and enhance efficiency.
• Assist with scripting and workflow automation to improve IT processes.

Preferred Qualifications & Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• 2+ years of experience in IT administration, systems management, or a related field.
• Familiarity with AWS, Google Workspace, Docker and IT security best practices.
• Experience managing IT policies and procedures, including training initiatives.
• Strong troubleshooting and problem-solving skills.
• Effective communication and people skills, with the ability to assist employees at all technical levels.
• Experience with SBA lending technology is a plus but is not required.

Why Join Us?

This role offers the opportunity to be a key player in maintaining and enhancing our IT infrastructure while working in a collaborative and dynamic environment. If you are passionate about technology, problem-solving, and providing excellent IT support, we’d love to hear from you!